Policy
We are retailing books and associated items and we only wish to provide you with the easiest way to make a purchase.
Hopefully we’ve created an easy to use system and simply visit our store, click on any items that you wish to buy and add these to the shopping cart. You can check the contents of your shopping cart at any time by clicking on the icon at the top of the page. After you have finished your selection, follow the on-screen prompts and continue to the Checkout. You will be asked for a few details that we need to be able to satisfy the order. In placing an order, you agree to our Ts&Cs.
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As is ever present in any online transaction or communication there are the obligatory Tc & Cs. We have our shipping, store policy, return, refund, consumer protection messages listed on the site.
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Our personal and most important statement is as if you’re not comfortable with any part of the online store, transaction process, or policy. Please do not proceed and contact us at hkellybooks@gmail.com we’re here to listen to any concerns and find a way to ensure your peace of mind when buying through our site.
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Through our payment partner, we accept credit card payment - your credit card details are handled by merchant security. If you are shopping from Europe, or the USA, place your order and your credit card company will convert the transaction to your own currency.
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We accept most card types including Visa debit, Visa credit, Mastercard, Amex.
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Getting in touch about a product or order
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In the first instance if possible please email: hkellybook.com if you have any questions regarding an orders or availability of titles.
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You can also write to us at: Helen Kelly Books, 4 Coupland Close, Selby, North Yorkshire, YO8 3AR United Kingdom.
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If you experience any problems using the store or website or if you have any suggestions on how we may improve our service or site, please e-mail: hkellybooks@gmail.com
PRIVACY & SAFETY
Privacy and Safety Credit Card Security
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All credit card and electronic transactions on this website are processed externally . We do not collect or hold any of your credit card details through online transactions on our website
We will not share your contact information with anyone but our payment and site management partners. This is to ensure that we have complied with all legal requirements
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments
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Payment Methods / Remittance Terms
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Purchases on this site can be made with all major credit and debit cards through PAYPAL secure payment services.
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Tax / VAT
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Books are UK VAT free. Other items listed may include or have VAT Charged at 20%.